Shipping & Returns
Please allow 1- 3 business days for order processing and verification once your order has been placed. Cloney merchandise being sent within the Continental USA ships via USPS Priority Mail (unless another available method is selected by customer). Cloney charges a flat $7 USPS Priority Mail shipping rate. Please allow 2-3 business days for delivery upon Priority Mail Shipment.
An order confirmation email will be sent to you as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent.
Returns must be made within 14 days of package arrival. Returns should be accompanied by the original packing slip in new/unworn condition with tags attached. The customer is responsible for return delivery and we highly recommend utilizing a service that provides tracking information.
Return Authorization Number: Cloney will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Please contact firstname.lastname@example.org for all order and return inquiries and to receive your Return Authorization Number.
All sale items, discounted and promotional merchandise, including sales in which any discount/promo codes are used are FINAL SALE and are ineligible to returned.
If you wish to exchange an item, you have to return and make a new purchase online. Please contact email@example.com for all exchange inquiries.